This Refund Policy outlines the terms and conditions regarding payments, cancellations and refunds for services provided by Whiz Sprouts Education  Preschool Consultancy, a service under Whiz Global Solutions. By purchasing or booking any consultancy service from WhizSprouts, you agree to the terms mentioned in this refund policy.

Our consultancy services are professional advisory services that involve planning, strategy development and guidance. Due to the nature of these services, refunds are subject to specific conditions as outlined below. We encourage clients to review service details carefully before making payments.

Service-Based Payment Policy

WhizSprouts provides consultancy services related to preschool setup, admissions strategy, branding guidance, curriculum support, teacher training and operational planning. These services involve knowledge sharing, planning and consultation.

Once a service is confirmed and work has commenced, it is considered as initiated. Since consultancy services are intangible and based on professional time and expertise, payments made for initiated services are generally non-refundable.

Clients are advised to understand the service scope and clarify any questions before making payment. This helps ensure clarity and avoids misunderstandings.

Refund Eligibility

Refunds may be considered only in limited circumstances where services have not yet started or where there is mutual agreement. If a client requests cancellation before the service initiation, refund requests may be reviewed.

If work has already begun, including consultation, planning or documentation, refund requests may not be applicable. The extent of work completed will be considered before evaluating refund eligibility.

All refund decisions are made after reviewing service stage and communication history.

Non-Refundable Services

Certain services are non-refundable once initiated. These include consultation calls, planning guidance, documentation preparation, branding guidance and strategic recommendations. These services involve professional time and intellectual input.

Once guidance is provided, the service is considered delivered. Therefore, refunds are not applicable for completed consultation sessions or shared recommendations.

Clients are encouraged to confirm their requirements before proceeding.

Cancellation Policy

Clients may request cancellation of services by contacting us through email or phone. Cancellation requests should be made before service initiation for refund consideration.

If cancellation is requested after work has started, refund may not be applicable. However, we may consider partial adjustments depending on the stage of service.

We aim to maintain fairness in evaluating cancellation requests.

Payment Disputes

In case of any payment-related concerns, clients are encouraged to contact us directly. We will review the issue and attempt to resolve it amicably. Clear communication helps avoid misunderstandings.

Chargebacks or disputes raised without prior communication may affect future service eligibility. We encourage clients to reach out before initiating disputes.

Our goal is to maintain transparent and professional service relationships.

Service Modifications

In certain cases, instead of refunds, we may offer service adjustments or rescheduling. This allows clients to utilize consultancy support effectively. Such decisions are made based on mutual agreement.

Service modifications may include rescheduling consultation or adjusting service scope where feasible.

This approach helps provide value while maintaining service commitments.

Processing of Refunds

If a refund is approved, it will be processed within a reasonable timeframe. Refunds will be issued using the original payment method wherever possible. Processing time may vary depending on payment provider.

We aim to process approved refunds promptly and transparently.

Policy Updates

WhizSprouts reserves the right to update this refund policy at any time. Changes will be reflected on this page. Clients are advised to review this policy before making payments.

Continued use of our services indicates acceptance of the updated policy.

Contact Information

For refund or payment related queries, you may contact us using the details below.

Whiz Sprouts Education Preschool Consultancy
Whiz Global Solutions
Jaipur, India
Phone: +91 8000128462
Email: whizsprouts@gmail.com